The craftsman (Self-employed person):

Pamela Ruas

26 rue de Parigny

58000 Nevers


https: //


SIRET N 80080194600016

Commercial name: Les Grimoires d'Isobel

Dispensed from registration in application of the article L 123-1-1 of the french commercial law.

Not applicable VAT, art. 293 B of the CGI.

I - Object

General terms of sale described below detail the rights and duties of the self-employed person Ruas Pamela and his/her customer during the sale of the following goods :

Every person can consult general terms of sale: Https://

II - Products

Products proposed in the sale are the ones described on the site I take the biggest care to the presentation and the description of my products to satisfy at best the Customer. It is however possible that substantial errors can appears on the site and that the customer recognizes and accepts it. In any case, in case of non-compliance of the product delivered with regard to his description on the site the Customer can either, to exercise his right, to withdraw or to implement the guarantee of conformity of the craftsman, which will proceed, where necessary, in the exchange or the refund of the price (in whole or in part).

The site disclaims all liability for the use or the bad interpretation of its articles. The presentation of articles, on photos and joined documents, has no contractual character, certain products which can appear in reduction or enlargement with regard to the real size.

II bis - Customization

The customer can asked for a customization of products. For that purpose, you just have to make a demand. The price (in euro) of the customization will be determined by me and an estimate will be sent to you. When the customer will have validated the estimate, he will have to pay a deposit of 50 % of the final price of the order (except postal charges) before the beginning of the creation.

Because of The article L121-20-2 of the French Code of the Consumption, personalized goods (articles) are excluded from the right of retraction and does not give right to a refund (not even for the deposit).

III - The Order

The order taking on the site is submitted to the respect for the procedure organized by the craftsman and concretized by a succession of various stages which the customer necessarily has to follow to validate his order.

Any order confirmed by the Customer is worth sale contract and acceptance of all the conditions of the present.

I shall refuse any order of a customer with whom there would be a dispute or an incident concerning the payment of a previous order or which would violate the measures of the present.

In this hypothesis, I shall inform by e-mail the Customer. In defect for the customer to proceed to the correction of the erroneous or opposite elements in the present general terms of sale, I reserve the right not to treat the order.

An e-mail of confirmation recapitulating the order (products, price, availability of products, quantity) will be sent to the customer. For that purpose, the customer accepts formally the use of the e-mail for the confirmation of the contents of his order. Invoices are sent by e-mails to the Customer.

IV – Prices and Terms of payment

1. Determination of the price

The prices are denominated in euros, except contribution to costs of shipping and tax. They are not increased by the rate of VAT, the status of self-employed person involving an absence of VAT, according to the article 293 B of the CGI. The total price of the order is indicated in the basket.

I reserve the right to modify my prices at any time but products will be charged on the basis of the current price rates at the time of the recording of the order, subject to availability.

2. Method of payment

Products are payable in cash the day of the effective order.

The payment of purchases is made by :

- Paypal : The transaction is made via Paypal, who only refreshed of the banking information supplied on the site at the time of the payment, the shop has no access in revealed data. As a result of which these data are not kept on the servers and will be asked in every new transaction on the site.

- Bank check : in case of banking payment by check, this one must be denominated in the order of Ruas Pamela. The collection of the check is practised upon receipt of this one at the address indicated on the site. The sending will be made only after collection of the payment.

I operate all the necessary means to insure the safety(security) and the privacy of on-line data. In this purpose, the site uses a secure mode of payment SSL (Secure Socket Layer) who allows the encryption of your account ID during their transmission on the network. You can assure that the transmission is coded by a software due to the symbol of the padlock which appears in your browser.

The data registered by the system of payment establish the proof of the financial transactions.

The data registered and preserved by the self-employed person Ruas Pamela establishes the proof of the order and all the past transactions.

V - Delivery

The delivery is made in the delivery address indicated by the customer. The delivery can be made neither in hotels nor in post office boxes.

All the orders are sent by post in followed mode : letter Max, Colissimo. The shipping is made upon receipt of the payment of the order. The delivery deadline is of 7 days. The deadlines are indicative deadlines, corresponding to the average deadlines of treatment and delivery. For Europe and North America, it is advisable to plan a deadline about two weeks.

So that these deadlines are respected, the customer has to make sure to have communicated the exact and complete information concerning the delivery address (such as, in particular : N° of street, building, staircase, access codes, names and/or numbers of intercom, etc.).

The craftsman cannot be held responsible for consequences due to a delay of routing not being of his fact.

In case of parcel damaged (already opened, missing products), the Customer makes a commitment to notify to the carrier and to the craftsman, by any ways, any reserves in 3 days following the reception of the product.

VI - Right to return

The Individual customer has a right to return, which he can exercise without motive, within 15 days as from the delivery of the order. The Customer will return the products (in their original packing), at its expenses, accompanied with the number of order at the following address :

Ruas Pamela 26 rue de Parigny 58000 Nevers France

The craftsman will pay off to the Customer the possible sums already paid into the mentioned article conditions VII following.

VII - Refund

The refunds of products in the mentioned in the article hypotheses II and VI will be made by the craftsman for a maximum deadline of 20 days after the reception by her of the aforementioned products. The refund will be made according to the same method of payment chosen by the customer at the time of its order or by the delivery of purchase voucher. The expenses of returns are chargeable to the Customer and will not be paid off.

VIII - Applicable right

Any order takes by rights membership of the customer in general terms of sale. These general terms of sale are governed by the French law. In case of dispute, only the French Courts will be competent. In case of difficulty or of complaint on the occasion of a order, the customer can address the craftsman to find an amicable solution:

IX - Computing and Liberties

The information collected by the craftsman during a order of the customer is necessary for the management of the transaction and for that purpose can be communicated in whole or in part to the persons receiving benefits occurring within the framework of the execution of the order. The customer is informed that the same personal data can also be collected by a body in charge of the analysis of the orders and the fight against the credit card fraud. According to data protection acts n°78-17 of January 6th, 1978, the customer has a right of access, rectification, opposition and deletion to the data concerning him.

X - Intellectual property

All the creations and all the products presented on the Site as well as texts, comments, works, illustrations and images reproduced on the Site are protected by the regulations on copyright, drawings and models and registered trademarks all over the world.

As such, this information cannot be copied, modified, reproduced, sent, passed on or distributed, whether it is the contents of the pages of the Site, files of configurations software included, except prior and express authorization of the craftsman Ruas Pamela.

Any unauthorized use of the Site and of its contents is regard as imitation and punished by the measures of the Code of the Intellectual property.

XI - applicable right and dispute settlement

The present contract is submitted to the French law.