Postal charges :

Postal charges are reduced from 110€ of purchase for Amerca and Europe.

They appear when the address is registered. (with the code REDUC)

Postal charges are applied according to the weight, here is a summary table : Tarif colissimo or Mondial Relay

Here, for information purposes, the approximate weight of the grimoire :

Grimoire A4 Paperback binding : 1.6kg Grimoire A4 Sewn traditional binding : 2.5kg
Grimoire A5 Paperback binding : 0.8kg Grimoire A5 Sewn traditional binding : 0.9kg
Grimoire A6 Paperback binding : 0.5kg Grimoire A6 Sewn traditional binding : 0.6kg
Grimoire big album photo 100p : 1.7kg Grimoire medium sized album photo 60p : 1kg
Grimoire big album photo 60p : 1.3kg Grimoire small album photo 60p : 0.7kg
Grimoire with screw : 0.7kg Grimoire cookbook 144p : 0.7kg

Delivery :

Parcel are generally sent in 24-48 hours after reception of your payment.

All the orders are sent by post in followed mode: letter Max, Colissimo.

The delivery deadline is generally of 7 days. The indicated deadlines correspond to the average deadlines of treatment and delivery. For Europe and North America, it is advisable to plan a deadline about two weeks.

The standard method of dispatch is Colissimo followed without signature. If you wish a delivery with signature, an additional cost applies, thank you for contacting us. Whatever is the chosen method of dispatch, we shall supply you as soon as possible a link which will allow you to follow on-line the delivery of your parcel.

The delivery is made in the delivery address indicated by the customer.

The shipment charges include the packaging, the handling and the mail expenses. We advise you to groupyour purchases in a unique order. We cannot group two different commands and you will have to settle postal charges for each of them. Your parcel is sent at your own risks, a particular care is brought to the parcel containing fragile products..
Parcel are oversized and protected.

Return :

Strongly personalized articles (with names and dates) are excluded from the right to withdraw and do not give the right to a refund (not even the deposit).

For other products, the Customer has a right to withdraw within fifteen (15) days as from the delivery of the order. If the consumer exercises his right of withdrawal, he shall return the products (in their original packing), at his own expense, with the number of order at the following address:

Ruas Pamela - Les Grimoires d'Isobel
26 rue de Parigny
58000 Nevers

The refund will be made from reception of the product and according to the same method of payment chosen by the customer at the time of its order or by the discount of purchase voucher. The expenses of returns are chargeable to the Customer and will not be paid off.